Customer Care & Support
We are dedicated to providing responsive, knowledgeable support for all Nebu Ease owners. Whether you need order status updates, tracked parcel verification, cleaning advice, or assistance with our 30-Day Money-Back Guarantee, our team is ready to assist.
Customer Support Channels
Email Support
support@buyskyline.co
Typical response time: Under 12 business hours
Toll-Free Phone Support
+1 (866) 697-4823
Operating hours: Monday – Friday, 9:00 AM – 6:00 PM EST
Fulfillment & Returns Facility
Skyline Brands / Nebu Ease
841 Fairmount Ave, Elizabeth, NJ 07201, United States
841 Fairmount Ave, Elizabeth, NJ 07201, United States
Order & Return Inquiries
To help us expedite your request, please include your Order ID and the Email Address used at checkout when contacting support.
- Tracked logistics confirmation is emailed at time of carrier dispatch.
- Returns must be requested within 30 days of carrier delivery.
- All RMA return authorizations include step-by-step return packaging guidelines.
• Need immediate order help? Call toll-free +1 (866) 697-4823.