Privacy Policy
This Privacy Policy describes how Skyline Brands / Nebu Ease ("we", "us", or "our") collects, uses, and discloses your personal data when you visit or make a purchase from nebueases.com (the "Site").
1. Information We Collect
When you visit the Site, we collect certain information regarding your device, interaction with the Site, and information necessary to process your transactions:
- Device Data: Web browser version, IP address, time zone, cookie identifiers, pages viewed, and referral URLs.
- Order Information: Name, billing address, shipping address, payment confirmation details, email address, and telephone number.
- Customer Support Records: Communications, transcripts, and ticket history submitted via our support channels.
2. Lawful Basis and Purpose of Processing
We use your personal information to fulfill our commercial commitments to you, which includes: fulfilling orders, processing payment transactions, arranging tracked logistics dispatch, issuing order confirmations and tracking invoices, communicating with you directly, screening orders for potential risk or fraud, and providing product care support.
3. Third-Party Service Providers
We share your Personal Information with trusted service providers to help us operate our store and fulfill customer orders. For example, we use specialized logistics partners and domestic postal services to dispatch packages directly to your door, and secure merchant payment gateways adhering to PCI-DSS Level 1 compliance.
4. Cookies and Analytical Tracking
Cookies are small data files placed on your browser to enhance navigation, retain user preferences (such as selected packages), and measure aggregate traffic patterns. You can adjust your browser settings to refuse or delete cookies, though certain store features may function with reduced speed or convenience.
5. Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your jurisdiction, you have specific statutory rights concerning your personal information:
- The right to know what personal data is retained and request a portable copy.
- The right to request rectification of inaccurate or outdated records.
- The right to request permanent deletion of your personal data, subject to statutory record-retention requirements.
- The right to opt out of the sale or sharing of personal data (we do not sell your personal data).
6. Data Security and Retention
We implement industry-standard 256-bit SSL encryption, restricted administrative access protocols, and tokenized payment architectures. We retain your order data for our records unless and until you ask us to erase this information, or as required by tax and accounting legislation.
7. Contact Information
For questions regarding our privacy practices or to exercise your legal data rights, please contact our Data Protection Officer:
Skyline Brands / Nebu Ease
Address: 841 Fairmount Ave, Elizabeth, NJ 07201, United States
Email: support@buyskyline.co
Phone: +1 (866) 697-4823